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Search orders first. Address management will use that same customer and selected store.
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- We can integrate this panel with Gorgias so customers can start a ticket or live chat using their order and email details automatically.
- We can also connect Re:amaze to show help articles, start a conversation, or hand customers over to live support.
- Order number, customer email, tracking status, and package details can be passed into the support request to reduce back-and-forth.
- Until a support tool is connected, this section can show your preferred contact email, opening hours, returns guidance, or delivery FAQs.